Cancellation and Refund Policy

At Companion Services, we value our customers and strive to ensure a seamless experience. Please read our Cancellation and Refund Policy below:

Cancellation Policy

1. Service Cancellation:

   • Cancellations must be made at least 24 hours in advance of the scheduled service to avoid charges.

   • For cancellations made less than 24 hours before the service, 50% of the service fee will be charged.

2. Recurring Services:

   • For recurring services (e.g., weekly/monthly plans), cancellations must be notified 48 hours prior to the next scheduled service to avoid charges.

Refund Policy

1. Eligibility for Refunds:

   • Refunds are applicable for services canceled within the required notice period (24 hours for single services, 48 hours for recurring plans).

   • If the service is unsatisfactory, please notify us within 48 hours of the service completion for a review and potential refund.

2. Refund Process:

   • Approved refunds will be processed within 7–10 business days to your original payment method.

3. Non-Refundable Cases:

   • Cancellations made beyond the specified notice period.

   • Partially availed or completed services.